Privacy Policy

This Privacy Policy describes how TURNIT ("TURNIT," "we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use our website, online learning platform, and related services (collectively, the "Services"). Please read this policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Services.

This policy is intended to describe our practices accurately. It is provided for general informational purposes and does not constitute legal advice. If you have specific questions about your rights, you should consult a qualified attorney.

1. Information You Provide to Us

We collect information that you voluntarily provide, including:

• Account information — such as your name and email address when you create an account.
• Authentication data — a securely hashed version of your password. We never store your password in plain text.
• Learning activity — lesson progress, quiz responses, streaks, and achievements you earn while using the Services.
• Communications — information you provide when you contact us for support or otherwise correspond with us.

2. Information Collected Automatically

When you use the Services, certain information may be collected automatically through your device and browser, which may include your IP address, browser type, device identifiers, general location inferred from your IP address, pages viewed, and the dates and times of your visits. We and our service providers may use cookies and similar technologies to operate and secure the Services, remember your session, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect certain features.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, operate, and improve the Services;
• Create and manage your account and authenticate you;
• Track and display your learning progress and achievements;
• Respond to your inquiries and provide customer support;
• Send you service-related communications, including account, security, and transactional messages;
• Monitor, detect, prevent, and address technical issues, fraud, abuse, and security incidents; and
• Comply with applicable legal obligations.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers — with third parties that perform services on our behalf, such as hosting, database, analytics, and infrastructure providers, who are permitted to use the information only to provide services to us.
• Legal compliance — when we believe disclosure is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of TURNIT, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, and thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your information, including encryption of data in transit and hashing of passwords. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, update, or delete it, and to object to or restrict certain processing. You can review and update much of your account information directly within your profile settings. To exercise any of these rights, contact us at helpdesk@turnit-fl.com. We will respond to verifiable requests as required by applicable law.

8. Children's Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information.

9. International Users

The Services are operated in the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at helpdesk@turnit-fl.com.